System Support Specialist- Treasure Valley Hospital at Surgery Care Affiliates in Boise, Idaho, United States Job Description Overview Treasure Valley Hospital is a state-of-the surgical hospital physician owned and managed by SCA Health.

We have 16 operating rooms and provide surgical care to patients with Anesthesiology, ENT, General, GYN, Neuro, Ortho, Urology, Cardiac, Radiology needs.

Treasure Valley Hospital is a 28-bed, Joint Commission accredited surgical facility located in Boise, Idaho, which is consistently recognized for patient satisfaction .

We are a fast-paced, high quality, patient, and safety centered hospital. At Treasure Valley Hospital we provide exceptional care to all patients, offering a tremendous work-life balance and boasting a culture that is employee and patient-focused.

Join our growing team today Why join SCA Heath / Treasure Valley Hospital? Consider the following fantastic benefits Positive work culture Career growth opportunities Comprehensive medical, vision and dental insurance - eligible on Day 1 of employment Paid time off plus 9 paid holidays Maternity / paternity / adoption benefits Employer-paid life and short- and long-term disability insurance Excellent 401(k) Plan Quarterly Bonuses Referral Program Incentives Tuition Reimbursement Employee Assistance Program Employee Wellness Program with quarterly incentives FSA / HSA Accounts Onsite caf with discounted employee meals Employee teambuilding events year round Responsibilities The System Support Specialist is responsible for delivering technical support of systems and applications used by SCA Teammates.

This position will work as part of a team by providing guidance to teammates and assisting in an efficient, professional manner.

System Support Specialist Responsibilities : Troubleshoot hardware and software problems, assists teammates with desktop applications and provide basic computer skill training.

• First point of contact to support desktop systems and applications for the Executive Office Deliver outstanding service to both internal and remote teammates, identify and correct or advise on client computer systems.
• Manage support requests via helpdesk software, and prioritize issues arising from phone calls, emails and teammate requests and provide afterhours technical support as needed.

Including Windows and Mac environments as well as setup and configuration of logical devices. Assist with configuration and support of mobile devices including IOS and Android.

Qualifications System Support Specialist Requirements : Associate's degree preferred or related experience and / or training 2 years of experience in a helpdesk environment, with support of Windows and Mac Operating Systems.

• Excellent oral and written communication skills required with the demonstrated ability to express oneself clearly and concisely.
• Ability to work in a team environment and with individuals at various levels within the organization with minimal supervision.

Communicate effectively with internal and external teams to resolve software and hardware with the appropriate level of escalation.

• Expert knowledge of Windows 7 / 8 / 10 and Mac OS X with the ability to install, integrate and support these operating systems.
• Proficient in Internet related applications such as Office 365, Anti-virus and Web Browsers. Highly motivated, energetic individual with strong ethics and commitment to quality who must be organized, detail oriented and a self-starter who is able to effectively begin and complete projects.
• Configuration, installation of various network devices such as scanner, fax, printers and wireless devices. Good knowledge of IP addressing and TCP / IP networking.

USD $32.00 / Hr. USD $35.00 / Hr. To view full details and how to apply, please login or create a Job Seeker account

Last updated : 2024-04-23